The Balance · Consumer news from Choice

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Royal Commission announced, will probe big four banks

Nov. 30, 2017 — Tony Ibrahim

$75m probe announced as the banks publicly volunteer for an inquiry

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New credit check system will hurt the poor, consumer groups warn

Nov. 3, 2017 — Tony Ibrahim

The government's plan to document every late repayment has been met with criticism from banks and consumer groups alike

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Businesses should be stripped of ill-gotten profits, task force says

Oct. 24, 2017 — Tony Ibrahim

ASIC's penalties described as 'too low' and 'inadequate', ahead of calls for change.

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Commonwealth Bank, facing public scrutiny, cleans up Dollarmites commissions

Oct. 9, 2017 — Tony Ibrahim

But the changes won't come into effect until 2018.

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Big banks abolish ATM withdrawal fees

Sept. 25, 2017 — Tony Ibrahim

Starting today for some banks.

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Real-time payments

June 26, 2017 — Rebecca Douglas

In an age of instant noodles, instant scratchies and instant coffee, why do payments sometimes take days to reach their destination?

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Real-time transfers launching in October with BPay's Osko

May 16, 2017 — Tony Ibrahim

The first service to support the New Payments Platform has been revealed.

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Aussies losing $11m in fat-fingered net transfers

May 4, 2017 — Tony Ibrahim

An estimated 7000 households are affected each year.

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Fees, poor service are top pain points for bank customers

April 26, 2017 — Tony Ibrahim

CHOICE calls for industry reform before Senate inquiry.

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How to check if you have a stake in $1.1b in unclaimed money

April 26, 2017 — Tony Ibrahim

Some unclaimed accounts are holding more than a million dollars.

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Why banks don't offer online credit card cancellations

April 19, 2017 — Tony Ibrahim

You can sign up in minutes, but banks withhold the tools needed to easily cancel.

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Bankwest overcharges customers almost $5 million

Feb. 2, 2017 — Tony Ibrahim

Affected customers have been notified and refunded, says industry regulator.

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Aussie battlers could benefit from changes to banking

Jan. 30, 2017 — Tony Ibrahim

ABA announces plans to make paying off debts easier.

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Westpac targets expectant parents in savings account

Jan. 10, 2017 — Tony Ibrahim

Get 'em while they're young...

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Credit unions and customer-owned banks

April 26, 2016 — Andy Kollmorgen

Do credit unions, building societies and mutuals love you more?

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